Communication barriers that arise in the interaction of a teacher with foreign students

UDC 378-054.6
DOI 10.20339/AM.05-24.052

Olga A. Kornilova,
Cand. Sci. (Pedagogy), Docent,
Associate Professor of the Department of Clinical Psychology and Pedagogy,
Prof. V.F. Voino-Yasenetsky Krasnoyarsk State Medical University of the Ministry of Healthcare of the Russian Federation,
e-mail: kornilovaoa@yandex.ru,
https://orcid.org/0000-0001-5273-5429

Igor N. Belykh,
Cand. Sci. (Pedagogy),
Associate Professor of the Department of Personnel management,
Krasnoyarsk Institute of Railway Transport — branch of the Irkutsk State Transport University,
e-mail: igrbelykh1984@gmail.com

Elena V. Shtark,
Senior Lecturer at the Department of Philosophy and Social Sciences and Humanities,
Prof. V.F. Voino-Yasenetsky Krasnoyarsk State Medical University of the Ministry of Healthcare of the Russian Federation,
e-mail: elenashtark@mail.ru,
ResearcherID: AAM-9126-2020

Purpose: Identification, description and analysis of frequently encountered communication barriers that are for a teacher in interaction with foreign students in an intermediary language. The materials of the analysis were the narrative experience of interaction in the intermediary language (English) between teachers and foreign students from Egypt, Yemen, India, the detailing of WhatsApp messages in the chat-support of 60 teachers by the university leadership.

Result. The most common communication barriers encountered by a teacher in interaction with foreign students in an intermediary language (English) are: cultural — 25.00%, psychological — 19.44%, interpersonal — 16.67%, adaptive —16.67, linguistic — 8.33%, physical — 8.33%, organizational — 5.56%. The most common barriers are cultural, psychological, interpersonal and adaptive. The hypothesis was partially confirmed.

The conducted research revealed the following trends. Teaching foreign students is a much more time-consuming process than teaching Russian students. It is necessary to form special components of the professional competence of teachers working with foreign students, since they face communication barriers and do not always realize their importance. It is necessary to teach a culture of awareness of barriers as a means for self-development, and the search for ways to overcome them through an algorithm of sequential actions, the use of heuristic prescriptions that set the direction of thinking and actions of the teacher, but do not give an accurate answer, through the implementation of pedagogical conditions in the university environment: the formation of tolerant competence of a teacher; the creation of an information and practical block of psychology of communication with foreign students; teaching skills to overcome stressful situations, self-regulation and stress tolerance; holding seminars, round tables for the exchange of information of an educational, methodological, organizational and methodological nature.

Keywords: communication barriers, teacher's interaction with international students, foreign students, cultural barrier, psychological barrier, interpersonal barrier, adaptation barrier, language barrier, physical barrier, organizational barrier

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